Adaptors vs Innovators: Understanding Different Thinking Styles in the Workplace

When it comes to creativity and problem-solving, people generally fall somewhere on a spectrum between two cognitive styles: adaptors and innovators. Think of it as a sliding scale. On one end are adaptors, who prefer to improve and refine processes step-by-step. On the other are innovators, who push boundaries and seek entirely new approaches.

Both styles can be valuable to a business, especially when they are recognised and managed effectively.

Who Are Adaptors?

Adaptors focus on making existing systems, products and processes better. They prefer evolution over revolution. Key traits include:

  • Concentrating on solving problems rather than looking for new ones

  • Relying on tried-and-tested methods

  • Maintaining attention to detail over long periods

  • Following established rules and procedures

  • Valuing teamwork and harmony

  • Providing stability that balances the risk-taking of innovators

Who Are Innovators?

Innovators thrive on novelty and change. They bring fresh perspectives and unconventional solutions to the table. Common characteristics include:

  • Tackling challenges from unique or unexpected angles

  • Questioning traditional approaches in pursuit of goals

  • Engaging with detail in short, focused bursts

  • Driving bold, transformational change

  • Generating ideas confidently and frequently

  • Thinking creatively beyond existing frameworks

Why These Thinking Styles Matter in Business

Adaptors often favour a fail-safe approach, using proven strategies to minimise risk. Innovators, on the other hand, disrupt established systems to find breakthrough solutions.

While both styles offer significant strengths, they can also clash. Innovators may view adaptors as overly rigid, while adaptors may see innovators as impractical. Without understanding these differences, teams risk conflict that undermines performance.

How to Manage Adaptors and Innovators in the Same Team

Recognising who leans towards adaption and who leans towards innovation allows managers to get the best out of both. This understanding can help you:

  • Identify different problem-solving preferences

  • Adjust communication and leadership styles accordingly

  • Match people’s strengths to the right tasks, especially during times of change

Assessment tools such as the Kirton Adaption-Innovation Inventory (KAI), the Cognitive Style Index, and the Big Five personality test can offer valuable insights into how your team members think and work best.

The Key to a Balanced and Creative Team

Both adaptors and innovators are essential to organisational success. By recognising, respecting and leveraging these different cognitive styles, leaders can build teams that are both innovative and reliable.

When each style is valued, teams are more likely to deliver creative solutions while maintaining stability—ensuring that change happens without losing sight of what already works.

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